Thank you for shopping at DIGTAL LIFE . We appreciate the trust you have placed in us by choosing to purchase digital products from our platform.
1. Eligibility for Refunds
- We offer refunds for digital products purchased on DIGTAL LIFE under certain circumstances:
- The product is defective or does not perform as described.
- The product was not delivered or made accessible for download after purchase.
- The product violates our Terms of Service or any applicable laws or regulations.
2. Refund Requests
- To request a refund, please contact our customer support team at
- info@dg-life.vip
- within 7 days of your purchase.
- Provide your order details and a clear explanation of the issue prompting your refund request.
3. Refund Process
- Once your refund request is received and approved, we will initiate a refund to your original method of payment.
- Please allow 7 DAY for the refund to be processed and reflected in your account.
4. Non-Refundable Products
- Some digital products may be labeled as non-refundable by the seller. In such cases, the seller's refund policy will apply.
- Please review the product description and terms before making a purchase.
5. Seller Disputes
- If you encounter any issues with a digital product purchased from a seller on our platform, we encourage you to first contact the seller to attempt resolution.
- If a resolution cannot be reached, please contact our customer support team for further assistance.
6. Changes to this Policy
- We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.
- We encourage you to review this policy periodically for any updates.
7. Contact Us
